Author: Richard Napier
Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs Intelligent Advisor IT Consulting OÜ. Owner of intelligent-advisor.com, he also is Co-Founder of the Siebel Hub.

Landscape Mode in Version 10 / 12

This post about Landscape Mode is a continuation of a discussion that occurred recently on the Forum. We've often spoken about the usefulness of this forum and we will continue to do so. If you haven't already subscribed...Continue Reading

Oracle Intelligent Advisor Accessibility Improvements in 21C MU1

Building any form of HTML content for Oracle Intelligent Advisor in 2021 should include a review or audit for accessibility. The content created thus should be useable by the largest number of browsers and users, and a disability...Continue Reading

Salesforce and Oracle Intelligent Advisor

Recently I've been involved in a number of Oracle Intelligent Advisor projects where the core customer experience platform was Salesforce. It is not surprising that customers who choose to use this CX platform turn to Oracle Intelligent Advisor...Continue Reading

JavaScript Extensions working together in Oracle Intelligent Advisor

The following example is designed to demonstrate, in a simple-to-understand way, the concepts that surround JavaScript Extensions working together in Oracle Intelligent Advisor. Questions about these concepts regularly come up and hopefully this will be a useful article...Continue Reading

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