Author: Richard Napier
Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs his Consulting and mentoring company, On Demand Consulting & Education Ltd and has run ODCE since 2010. Owner of intelligent-advisor.com, he also is Co-Founder of the Siebel Hub.

Temporal Reasoning – new Training Module

We've been really overwhelmed by the takeup of our 6 free learning modules for beginners. They have proven very popular. But we don't want to neglect the people who are already active with Intelligent Advisor, and who are...Continue Reading

Intelligent Advisor and Siebel 20

Intelligent Advisor and Siebel 20 The world of Siebel CRM is evolving so fast (one might even say it has become so agile that some struggle to keep up) that I come regularly across customers of Oracle Intelligent...Continue Reading

Send an Email with Attachment in Intelligent Advisor

No prizes for guessing that this is a continuation of the previous post about sending an email in Intelligent Advisor. If we look at the concept discussed in the previous article, we can send an email during an...Continue Reading

Send an Email in Intelligent Advisor

This article grew out of a discussion of an interesting use case over on the freshly revamped Forum for Intelligent Advisor. The question of how to Send an Email in Intelligent Advisor was a good one for several...Continue Reading

Relationships in Intelligent Advisor #2 – Membership

This is the second in a series of posts about Relationships in Intelligent Advisor. The first post can be found here. When we left the last article we had built a simple design to illustrate the concept of...Continue Reading

Whats New in 20D : Perform web service calls within an interview and more

Amongst the new features that made it into the last of the releases for 2020 (and what a year it has been) was a concept that was teased in the Product Strategy meeting in November : Web Service...Continue Reading

TextArea JavaScript Extensions for Intelligent Advisor

In this article we are going to look at some of the commonest questions in respect of enhancing the TextArea - the Input Control used when the attribute is a longer text string - usually for a description...Continue Reading

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