Combining Siebel IP 2016 and native OPA 12.x Interviews + Answer Service

Combining Siebel IP 2016 and native OPA 12.x Interviews + Answer Service

The Oracle Policy Automation official blog came alive last week with it’s first post in over 6 months. This post, which included a white paper and a zip file of Siebel-related configurations (see my remarks at the end of this post), raised the topic of Oracle Policy Automation 12 with Siebel 16. The simple facts are, that the Siebel release cycle does not keep pace with the Oracle Policy Automation release cycle, at least in the domain of the integration with Siebel Open UI.

As you may already know, the previous major releases of Siebel Open UI (2015, then enhanced in 2016) introduced the concept of a “seamless” integration with Oracle Policy Automation. It required the following to be configured:

  • Mapping Oracle Policy Modeling Screens to Siebel Open UI Controls via static HTML files stored on the Siebel server, and a set of Siebel Workflows to handle the mapping and XSLT.
  • Exposure of the Siebel Web Service to the Oracle Policy Automation Hub Application via the Connections tab
  • Managing the different service calls via various Interview-based Siebel Workflows

Unfortunately, at the time of the release of this solution, not all Oracle Policy Modeling Interview Controls were supported (notably the Container and the Image Control were missing). Since that time, Oracle Policy Modeling has added further enhancements in both November 2016 and February 2017 releases (lots of new controls, better checkpoints) . The integration with Siebel therefore had lost further ground. It is not surprising therefore to see the proposal of a new solution supporting more features,notably more controls and checkpoints.

I had hoped to provide you with a demonstration, however, the two files linked in the article both respond with 404 errors. I have posted a request to have that seen to, and will report as soon as I can on Siebel integration with Oracle Policy Automation.

Richard Napier

Author: Richard Napier

After 8 years in case management and ERP software roles, Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs Intelligent Advisor IT Consulting OÜ. Owner of, he also is Co-Founder of the Siebel Hub.

8 thoughts on “Combining Siebel IP 2016 and native OPA 12.x Interviews + Answer Service

    1. Hi Arun. Do you currently have Siebel 16 installed? If so, is it with a Siebel Enterprise or is it just Siebel with Sample Database? And you have OPM 12 installed on your laptop, and OPA Hub is installed on premise or in the cloud? If you can tell me more about what you *have* then I can explain what you *need to do* 🙂

      1. Hi Richard,
        I have installed Siebel Enterprise with sql database – (I followed the steps in the link “” for installing Siebel). I have OPM 12 installed in my local. Also we have both on-premise and cloud OPA Hub instances.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Serving Customers Worldwide
Hide picture