Intelligent Advisor-related Events

Our Events calendar aims to give our readers the chance to see the Intelligent Advisor-related events that are happening around the world. It offers geographical and topic searches, as well as export to Google Calendar or Outlook. Select Month, Week, Day or Map to view.

« All Events

This event has passed.

Getting Personal with Oracle Policy Automation [THT1410]

Name: Getting Personal with Oracle Policy Automation [THT1410]
Start: 2017-04-26T14:00:00+00:00
End: 2017-04-26T15:00:00+00:00
Location: Las Vegas

April 26, 2017 @ 2:00 pm - 3:00 pm UTC+0

|Recurring Event (See all)

Stephen Estes, Sr. Service Cloud Specialist, Oracle

When customers want more than just a knowledgebase answer, they need information specific to their circumstances. Traditionally, to get personal answers, customers would need to call you for help—an increasingly expensive solution. Oracle Service Cloud offers both Guided Assistance and Oracle Policy Automation self-service options to give customers the personal service they need. This session introduces you to Oracle Policy Automation, with a comparison to Guided Assistance in a “dating game” format. If you are courting customers and are concerned about dramatic customer service cost reductions, you’ll find this session enticing.

+ Google Calendar + iCal Export

Details

Date:: April 26, 2017
Time:: 2:00 pm - 3:00 pm
UTC+0
Event Categories:: CX Cloud, Modern Customer Experience 2017, Modernize Your Customer Service, Oracle Policy Automation
Event Tags:: las Vegas, Modern Customer Experience, Oracle Policy Automation; https://oracle.rainfocus.com/scripts/catalog/oracleCx17.jsp?showEnrolled=false&search.pillar=service&search.product=1486685782869023NS5U

Organizer

: Oracle Corporation; View Organizer Website

Venue

Las Vegas

Las Vegas, NV United States + Google Map

Do you have an event you want to place here, to reach the biggest and most attentive Intelligent Advisor audience on the web? Click this link to contact us.