Intelligent Advisor-related Events
Our Events calendar aims to give our readers the chance to see the Intelligent Advisor-related events that are happening around the world. It offers geographical and topic searches, as well as export to Google Calendar or Outlook. Select Month, Week, Day or Map to view.
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How Oracle Policy Automation Is Helping Shape the Future of Customer Service [BRK1030]
April 26, 2017 @ 4:45 pm - 5:30 pm UTC+0
Davin Fifield, VP Product Development, Policy Automation, Oracle Service Cloud
Harriet Franklin, Sr. Principal Product Manager, Oracle Service Cloud
Customers now expect “just in time, just for me” advice. In this session, you will learn how to add conversational experiences to your customer service. Quickly deliver online, mobile, and agent-assisted guidance, fully auditable at a low cost. Oracle Policy Automation isn’t like anything else: if you haven’t seen it before, you won’t want to miss this session.
Breakout Session
Wednesday, Apr 26, 4:45 p.m. | Lagoon J
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