Intro Tooltips for Guided Assistance

I’ve been working with my other software (Oracle Siebel CRM) recently. As many of you know I’m the co-Founder also of I don’t contribute much to it these days as The OPA Hub Website takes up a fair amount of time, but I work with Siebel on a regular basis. One of the big things at the Siebel Hub is my colleague Alex, who has really become the star of the Siebel blogging world. He is also a great JavaScript guy, and Siebel has a big jQuery layer of extensible code which configurators can use to squeeze new User Experience out of the CRM. It’s like Interview Extensions on steroids – we can do all sorts of things with it that we would not do in Oracle Intelligent Advisor. And I was looking at tooltips and guidance implemented with  a library called intro.js

So, why am I mentioning it? Because the other day, I happened to be working on Siebel with this JavaScript library and I thought it would look great implemented in Oracle Intelligent Advisor. What does it do? Basically it provides a set of easy to use methods to create Hints (which you can think of as Tooltips) and also to create guided Introduction sequences. You can think of them as kind of animated introductions to your Interview. They have lots of features, and these are only two of the most obvious. Before we get into the details, let’s see what they look like in a short video.


Two Styles of intro.js

Basically it tries to demonstrate two different approaches  to working with intro.js – the targeted approach where the tooltips and so on are called up by the user, on demand, and the second one where the contents autoloads. Both are valid approaches and the autoload demonstrates the use of a JSON object – in this case an external file is not used but that opens up interesting concepts like storing the tooltips in an Excel Sheet in the Project and using our ability to access that data in the Interview.

intro.js with tooltips for Intelligent Advisor

Anyway, I hope you find it useful and you can get it in the OPA Hub Shop as usual. If you are interested in learning more about IntroJS, this book is on our current reading list. Note that this link is an affiliate link, purchases made from this link give a small amount to the OPA Hub Website which is used to pay for hosting the website.

Author: Richard Napier

After 8 years in case management and ERP software roles, Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs Intelligent Advisor IT Consulting OÜ. Owner of, he also is Co-Founder of the Siebel Hub.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Intelligent Advisor IT Consulting Serving Customers Worldwide
Hide picture