Articles about Intelligent Advisor

Error() Rule triggering on a specific Screen

One of the most frequent questions that we come across is the one you can see, sort of, in the title of this article. Why do Error() rules fire seemingly without any connection to the interview experience? For...Continue Reading

Landscape Mode in Version 10 / 12

This post about Landscape Mode is a continuation of a discussion that occurred recently on the Forum. We've often spoken about the usefulness of this forum and we will continue to do so. If you haven't already subscribed...Continue Reading

Oracle Intelligent Advisor and Salesforce – Integration Comparison Matrix

At the end of this article we will discuss a summary of the different challenges that await anyone considering integrating Salesforce with their Oracle Intelligent Advisor. Many of these points are part of the analysis of any Connector...Continue Reading

Oracle Intelligent Advisor Accessibility Improvements in 21C MU1

Building any form of HTML content for Oracle Intelligent Advisor in 2021 should include a review or audit for accessibility. The content created thus should be useable by the largest number of browsers and users, and a disability...Continue Reading

Salesforce and Oracle Intelligent Advisor #2

Following on from this earlier post about Salesforce and Oracle Intelligent Advisor using the Koltevate Sofia integration, now that you have seen how simple it is to install the integration (with no integration server to learn and no...Continue Reading

Salesforce and Oracle Intelligent Advisor

Recently I've been involved in a number of Oracle Intelligent Advisor projects where the core customer experience platform was Salesforce. It is not surprising that customers who choose to use this CX platform turn to Oracle Intelligent Advisor...Continue Reading

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