Search Results for: Oracle Policy Automation and Siebel

Intelligent Advisor and Siebel 21 #2

Serendipitously, this week has seen the office filled with Siebel 21 and Intelligent Advisor technical discussions and installations. So the time is right to continue on from the post a few weeks ago. So let's reset the clock...Continue Reading

Intelligent Advisor and Siebel 21

Intelligent Advisor and Siebel 21 Note : If you are looking for the deep-dive series of tutorials : they start here. The world of Siebel CRM is evolving so fast (one might even say it has become so...Continue Reading

Calling all Siebel and Intelligent Advisor folks

You are probably aware of this event already but I decided to promote it here on this site in case you had not come across it. A new virtual event held at the end of July 2020 called...Continue Reading

Siebel CRM as a custom Search source

Siebel CRM as a custom Search source This post is inspired by a conversation I've been having over the last few days with another OPA consultant (thanks Prashil!) . Although as it turned out, the requirement had nothing...Continue Reading

Oracle Policy Automation: Changing the Sales and Services Landscape [CAS2349]

Oracle Policy Automation: Changing the Sales and Services Landscape [CAS2349] One of the  most pertinent sessions of Oracle OpenWorld for Oracle Policy Automation fans was this one, hidden away on the agenda at 17:45 on Tuesday (if there ever...Continue Reading

Oracle Policy Automation: Changing the Sales and Services Landscape [CAS2349]

Oracle Policy Automation: Changing the Sales and Services Landscape [CAS2349]

With the ever-evolving technology and business landscape, Westpac needed to deliver a seamless, cross-channel, consistent customer experience. Westpac faced challenges such as constantly changing legislative requirements, multiple conversation models based on customer/product/brands, tight timelines, lack of agility, and...Continue Reading

Worldwide
Logo by Southpaw Projects LLC