Modern CX 2019 Las Vegas I've been going to events like Modern CX 2019 and various predecessors for the best part of 20 years. Generally when going to these things, I am reminded of Shakespeare's As You Like...Continue Reading
During this three-day conference held in Chicago from April 10-12, 2018, you’ll learn from experts who work with top brands every day, Oracle product specialists who are developing the next wave of CX innovation, and your peers. Whether...Continue Reading
![Oracle Policy Automation Customer Showcase: Great Customer Experience, Real ROI [BRK1009]](https://intelligent-advisor.com/main/wp-content/themes/overlay/images/blog-img-3-2.png)
Davin Fifield, VP Product Development, Policy Automation, Oracle Service Cloud Jeremy Holman, Vice President, Health Resources in Action Harriet Franklin, Sr. Principal Product Manager, Oracle Service Cloud Neale Donna, Director, Travelport Inc. Kurt Helfrich, Sr. Business Analyst, Rockwell...Continue Reading
Davin Fifield, VP Product Development, Policy Automation, Oracle Service Cloud Harriet Franklin, Sr. Principal Product Manager, Oracle Service Cloud Customers now expect “just in time, just for me” advice. In this session, you will learn how to add...Continue Reading
Stephen Fioretti, VP, Product Management, Oracle Service Cloud Denis Pombriant, Beagle Research Heather Miksch, Vice President of Field & Product Operations, Carbon3D Robinson O'Brien-Bours, Director Of Support, FreedomPop Today’s empowered consumer is driving organizations to think differently about...Continue Reading
Stephen Estes, Sr. Service Cloud Specialist, Oracle When customers want more than just a knowledgebase answer, they need information specific to their circumstances. Traditionally, to get personal answers, customers would need to call you for help—an increasingly expensive...Continue Reading
Get the Most Out of Modern Customer Experience in Las Vegas 2017 The OPA Hub is going to Las Vegas this year to report on the many different Oracle Service Cloud and Oracle Policy Automation presentations and breakout...Continue Reading
