Tag: Modern CX

Modern CX 2019 Las Vegas

Modern CX 2019 Las Vegas I've been going to events like Modern CX 2019 and various predecessors for the best part of 20 years. Generally when going to these things, I am reminded of Shakespeare's As You Like...Continue Reading

Modern CX Las Vegas

Modern CX Las Vegas

The Conference for CX Legends At Modern Customer Experience you will learn the latest strategies and best practices in marketing, service, sales, and commerce to deliver legendary experiences your customers will rave about, and your competitors will envy.

Modern CX 2019 Las Vegas – Come Say Hi!

Modern CX 2019 Las Vegas - Come Say Hi! As many of you will know, Modern CX 2019 is being held in March, 19-21 at the Mandalay Bay Convention Center in Las Vegas. It's a bigger draw, in...Continue Reading

Hands-on Lab Part II: Why Giving Advice Is Hard and How to Make It Easier [EDU1531]

Hands-on Lab Part II: Why Giving Advice Is Hard and How to Make It Easier [EDU1531]

SPEAKERS Davin Fifield, Oracle Harriet Franklin, Oracle Stephen Estes, Oracle In this session learn how to create online interviews and customer experiences that are dynamic and personalized. This session is perfect for businesses seeking to build customer loyalty to differentiate themselves...Continue Reading

How Oracle Policy Automation Is Helping Shape the Future of Customer Service [BRK1030]

How Oracle Policy Automation Is Helping Shape the Future of Customer Service [BRK1030] There is a strong argument, as a consultant and trainer, for always attending this kind of breakout. The goals of this Oracle Policy Automation presentation...Continue Reading

Getting Personal with Oracle Policy Automation THT1410

Getting Personal with Oracle Policy Automation THT1410 I am not sure what it is about Oracle Policy Automation but it certainly seems to bring out the best as far as entertaining CX presentations are concerned. This session, which...Continue Reading

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