Oracle Service Cloud Archives

Tag: Oracle Service Cloud

Mixed Mode Interviews in Oracle B2C Service – Logged in or Not?

Posted on May 3, 2022June 3, 2022 by Richard Napier

If you ever have the scenario that an interview needs to be available to both logged-in Customer Portal users and non-logged people who just swing by, then the combination of Oracle B2C Service and Oracle Intelligent Advisor has...Continue Reading

Using Oracle Cloud Applications to Augment On-Premises Applications [CAS3942]

Posted on October 29, 2018October 26, 2020 by Richard Napier

Using Oracle Cloud Applications to Augment On-Premises Applications Sometimes at Oracle OpenWorld it can seem like the presentations just merge into one long PowerPoint presentation. Thankfully this was not the case this year, and the Thursday afternoon had...Continue Reading