The Example Projects for Oracle Intelligent Advisor Series 2022 : Travel Compensation

I really cannot believe it – we are almost half-way through the list of example projects – helping (we hope) people learn and extend their range in this Example Project series. This week we will look at the Travel Compensation project. And this one is a real cracker for people wanting to learn some advanced techniques or prepare a cool demo.

There is a video code-along demonstration at the end of this article where we will look at the features mentioned below. So let’s get into the Travel Compensation Example Project:

Time needed: 20 minutes

How to use the Travel Compensation Project in Oracle Intelligent Advisor

  1. How to use the Travel Compensation Project

    The concept behind the Travel Compensation Example Project is a common scenario in 2022 – you have been on a delayed flight and may be eligible for compensation.

    Travel Compensation

  2. What does the Travel Compensation Project demonstrate

    The project showcases several areas of Oracle Intelligent Advisor that are worthy of your attention. Firstly, the project is an excellent example of using Reference Tags and linking the rules to Source Material. Secondly, the project uses multiple translation files to create a user interface that can be displayed in five different languages. And finally, the project is mapped to Service Cloud just like the previous Example Project.
    Travel Compensation Translations

  3. Adaptation Ideas for Travel Compensation

    Unlike most of our previous adaptation ideas, our idea for this project focuses on using Interview Extensions to enhance, or accelerate, the data capture and potentially eliminate some of static data held in the project Excel rules files. We look at three different options for extending the project. In addition, we have already spoken about these and other related ideas in a previous discussion of the Travel Compensation Example Project.

  4. Upsides and Downsides

    With some excellent rules, good use of date and time functions, neat use of reference tags and more, this is a good project to review and learn from. You can extend it on the interview level and perhaps in the translations area but given that it refers to existing legislation, the areas for modification are largely going to be based on the law as it currently stands.Travel Compensation Reference Tags

If you want to watch a code-along video with me to see some of the features listed, here it is. You can also subscribe to our YouTube Channel.

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Author: Richard Napier

After 8 years in case management and ERP software roles, Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs Intelligent Advisor IT Consulting OÜ. Owner of intelligent-advisor.com, he also is Co-Founder of the Siebel Hub.

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