What’s new in Oracle Policy Automation 18D?

What’s new in Oracle Policy Automation 18D?

The dust from Oracle OpenWorld has hardly settled and here we are with the final release of Oracle Policy Automation for 2018, the eponymous 18D. So what is new in this final release 18D? Here are the big picture items that may have impact on your daily life. Note that as of the date of this post, only the Documentation was available, the product is not yet Generally Available.

Enhanced Attachments

Now,  Service Cloud Interviews can organize their uploads better. You can create upload groups (sort of categories) as well as setting the number of files, allowed extensions and underlying Entity mapping. If you are upgrading a Project, you get a single Upload group per Entity that has an upload. This functionality is not available for Engagement Cloud yet.

What's new in Oracle Policy Automation 18D

Version Pinning

This is probably going to be a big impact (in a very positive way) for many large customers. It provides, starting in 18D, the ability on the OPA Hub to defer a Project Upgrade and do it at a later time rather than when prompted by your 19A or whatever later version you happen to have installed.

What's new in Oracle Policy Automation 18D

Client Authentication for Web Services

When your Oracle Policy Automation Connection is getting or setting data that is sensitive in nature, you want to have client authentication enabled : only authorised sites (Oracle Policy Automation instances) that have the certificate will be accepted, and the communication will therefore be two-way SSL.

Forms on Mobile

Forms using collected data and decisions made can now be generated when an Oracle Policy Automation mobile assessment is submitted to Oracle Service Cloud and sent to the appropriate Object in Service Cloud.

Calendar Input Choices

To align with the data entry standards of some large public sector organizations, you can now specify different data entry for Date and Time or Date Controls. Interview Extensions can further extend these controls.

What's new in Oracle Policy Automation 18D

Add Form or Signature multiple times

Now you can have forms (PDF forms) generated for multiple entity instances in the Project, and have all of them sent back to your connected data source.

Entity and Container styling in interview extensions

On the Extensions front, a new compound tabularContainer is available in the Styling Extension API, allowing for changes to be made to the tabular layouts familiar in Entity-related elements like Collect or Container. Sub elements like header row, cells, odd and even and so forth allow programming access to the Styling options we are used to seeing in the Styles dialog.

What’s new in Oracle Policy Automation 18D Summary

As usual the Oracle Policy Automation team has produced another great release with some really useful features. Onwards and upwards! If you want to read more online, the new documentation can be found here.

Richard Napier

Author: Richard Napier

After 8 years in case management and ERP software roles, Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs Intelligent Advisor IT Consulting OÜ. Owner of intelligent-advisor.com, he also is Co-Founder of the Siebel Hub.

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